Case Study: Boston Whaler
How a Tour Guide System Enhanced Communication In Boston Whaler Facilities
Boston Whaler is an iconic boat manufacturer with over 60 years of premium quality boatbuilding with operations in Edgewater, FL.
WHAT WAS THE PROBLEM?
They first contacted Plant-Tours.com to meet their needs for their dealer training and tour events. The Plant Manager’s Executive Assistant requested the Free Demo Kit package so she and the factory staff could test the options in their shop areas to determine what product choices would best serve their special guests, tour guides, and trainers.
WHAT WAS THE SOLUTION
After selecting the most appropriate products from the Demo Kit, Boston Whaler used Plant-Tours.com Rental Program to accommodate their various tours ranging from 35-100 dealers. For the larger groups, Plant-Tours.com provided an exclusive Full-Service Rental Program including on-site Tour and Training Consultants to manage all the tour equipment logistics allowing Boston Whaler to focus on their special guests and the content of the information for the event.
What was the result
Boston Whaler then decided to purchase a Plant-Tours.com 1-Way Premier system for their ongoing needs as the tours became more prevalent since more consumers were visiting and touring the plant. Using the Premier System, they were able to clearly communicate all aspects and stages of the manufacturing and assembly process as well as educate their visitors on new boat models. The centerpiece of the Premier system is the PT-1000 Receiver, patented and built by Plant-Tours.com and not available anywhere else. The durability, sound quality, and simplicity of use make it best-in-class and extremely easy to charge and manage. Combined with the patented PT-5350 Guide Headset, which allows tour guides and trainers to hear themselves speak and hear all questions, the PT-1000 Receiver proved to be a user-friendly and critical tool for the tours and training conducted in the Edgewater factory.
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