Case Study: Improving Communication in Cardinal Glass industries

How a Tour Guide System Enhanced Communication In Cardinal Glass industries Facilities

Cardinal Glass industries is a management-owned S-Corporation leading the industry in the development of residential glass for windows and doors.

WHAT WAS THE PROBLEM?

The Cardinal Glass plant in Waxahachie, TX contacted Plant-Tours.com after their Fargo, ND factory had a very positive experience with the exclusive Premier one-way tour guide system. Cardinal Glass’s application was for the translation of on-floor meetings and training sessions with their employees who use English as a second language. They were having difficulty communicating critical information to these staff members and wanted to streamline the process.

WHAT WAS THE SOLUTION

The Waxahachie plant’s needs were for a small system of 10 receivers for the trainees and one transmitter for the leader. Most areas of the facility where the floor meetings and training take place are moderate noise, so the PT-350 tour headset was ideal for their requirements. The Premier system also features the crown jewel of Plant-Tours.com Charging/Storage cases, the PT-1200. The PT-1200 has a 12-unit capacity, which easily accommodates the 10 receivers and 1 transmitter in an easy-to-use portable case. Small, lightweight, yet durable and robust, the PT-1200 charges each unit independently and stops charging automatically when the rechargeable batteries in each radio have reached full capacity. When the lid of the PT-1200 is closed, the charging stops via a patented sensor, creating safe management of the system without the risk of overcharging. Only Plant-Tours.com offers this “set it and forget it” system which makes management of the tour guide radios completely hassle-free.

What was the result

Cardinal Glass is now able to easily train and meet with their non-English speaking staff members with ease, accuracy, and efficiency to clearly translate the information they need to complete their tasks and continue production safely.

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