Case Study: Improving Communication in Interfor

How a Tour Guide System Enhanced Communication In Interfor Facilities

Plant-Tours.com has serviced many Interfor plants with their tour guide and training system requirements. Interfor is one of the largest wood producers in North America and processes products for decking, framing, furniture, packaging, paneling, and many other construction applications.

WHAT WAS THE PROBLEM?

Interfor contacted PlantTours.com in search of a new tour system that had several key characteristics. They were interested in a lightweight 1-way system with easy storage capabilities and with high noise communication capabilities.

WHAT WAS THE SOLUTION

After thoroughly discussing their priorities with the expert Plant-Tours.com Tour and Training Consultant, Interfor requested quotes for the tour guide system including the PT-5250 headset for each of their three guides who facilitate the tour activities on a regular basis. The PT-5250 features an NRR rating of 24, designed and patented for high noise areas of 90Db and up. Although this headset is durable and robust, it is also lightweight and very comfortable, even during long tours and training activities. The PT-5250 features a fully adjustable headband and fits comfortably underneath hard hats and bump caps. With soft vinyl earpads, this headset is fully cleanable between uses and has an in-line volume control which allows the Interfor guides to adjust the sound level of their ear speakers to hear themselves speak and to easily understand the questions asked by the visitors via the optional hand-held mic, perfect for Q&A.

What was the result

Paired with the PT-5100 transmitter and the PT-3000 Charging Cases, Interfor ordered a Plant-Tours.com tour system that is simple to use, features, excellent sound quality for crisp and clear fidelity, and is completely portable in a suitcase-style case with wheels and telescoping handle. All the visitors use the PT-250 headphones, the companion tour guest accessory which allows them to clearly hear every word on the tour. Information delivery and exchange are critical and Interfor can increase the efficiency of their tours and the content being shared with their special guests.

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