How to Select the Right Tour Guide System

By Plant Tours Communications

If you use the best communication technology available, you will deliver an unforgettable message to your tour guests. Choosing the right tour guide system comes with some education about the important elements of the one-way or two-way systems you would use.

You can base your decision on the needs of your group as well as your own needs when delivering your presentation. Do not choose too hastily, however, because the communication system you implement during your tours will influence executives, public officials, partners, employees and clients. You do not want to taint the impression of your staff and factory just because of faulty or poor-performing equipment.

One-Way Versus Two-Way Tour Guide Systems

Choosing a tour guide system involves deciding how to communicate with your guests and establishing a way your guests can to talk to one another if necessary. You can control what content you want everyone to hear when using the appropriate equipment.

Using a one-way communication system usually gives you the most power to decide if guests speak or remain quiet. A one-way device often works for situations in which you plan to lead most of the presentation. At the same time, you have the option of incorporating a handheld microphone in addition to using a headset in case you want another staff member to speak.

If a one-way versus a two-way tour system makes more sense in your situation, you can keep it interesting. For instance, some systems allowing communication in one direction enable you to play recorded media such as slideshow presentations and mp3 audio instructions. For example, our PT-5000/5100 series transmitters allow this feature.

You can make one-way tours work for you, especially if you don’t end up having to do all the talking. What’s more, a handheld mic allows you to still let your listeners have the chance to ask their questions during the tour. However, you may prefer a two-way communication system in certain situations.

A two-way communication system provides you an alternative to requiring the use of passing a handheld mic around to other speakers. You will need this type if you plan for frequent interaction between you and your guests as well as your guests with one another. Any time holding onto a handheld mic doesn’t seem practical, you would want to try a two-way communication system.

Scenarios in which you would use a two-way system include staff meetings, plant walk-throughs, or new-hire orientations. You also might want them when planning an interactive tour with an executive team. Using them also seems to make sense when conducting on-site safety training, inspections, or evaluation tours.

Headphone and Headset Types

You can wear some headphones in different positions such as on the top or behind your head. One reason to choose a headset that rests on the back of your head instead of the top is because it also allows room for wearing a safety hard hat.

In addition, you have the choice of wearing a system that allows you freedom to move your hands and your arms in any direction. Some of the most durable headsets also have a behind-the-head strap for use with construction hats in hazardous areas.

Microphone Styles

Microphone styles are critical for helping you run a successful tour based on the type of presentation you plan to have. Some headsets have a microphone that enables you to push a button to lock it into speaking position. This reduces the need to push a button every time you want to talk. A mute button also helps in cases when you want to make sure your listeners hear no background noise while the guides are not speaking during the tour as they move through the facility.

One of the newest options of wireless microphones you might find useful is the PT-5500. This one weighs less than some standard handheld mics. Usually, head-worn wireless microphones work the best when you or your tour attendees need to use your hands during training sessions and lectures or pick-up and demonstrate products.

Facility Noise Reduction and Sound Quality

Choosing a tour guide system also involves selecting the headset that weeds out all the noisy distractions. When browsing for headsets, you might notice that they provide different levels of noise reduction ranging from low, medium or high to max noise.

The construction of your system matters beyond just the ability to reduce noise, however. Well-made equipment protects the fragile wires in them, which prevents timeouts, interruptions and static. A system design also can determine whether you hear squealing, distortion, echoes, or other feedback that could at the very least annoy your hearers and at the worst damage their eardrums.

In addition, you also want to make sure you only can hear your group and not cross-talk from other tours taking place. Having a receiver or transmitter with 15 or more channels usually provides you the peace of mind that your group will not hear voices you never intended for them to hear.

Having a crisp, clear tone with no interruptions will help you uphold your company image while you host your presentation. However, you also need to make sure you or your guests can speak without having to shout into the microphone, and your listeners need to hear the audio without it hurting their ears.

Long Battery Life Also Helps

Choosing a tour guide system also involves making sure it stays charged long enough to use it. Many of the handheld devices and headsets stay charged for several hours. You also can place some sets in an enclosed charging case that also conveniently stores your equipment. Fully charged devices usually perform the best, so that can boost your confidence during a tour.

Contact us if you have any questions about choosing a tour guide system.

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