The Top 5 Uses of a Tour Guide Communication System​​

By Plant Tours Communications

An audio tour guide system employs the use of equipment for speaking and listening. Uses of a tour guide system vary depending upon the industry. You have the choice of allowing communication back and forth between you and your guests (two-way) or having them listen while you talk (one-way).

  1. Tours for potential customers, trade shows and VIP visitors – This includes customers who you hope will sign on with you as their manufacturing partner. Your tour communication equipment will help you deliver your message that they can clearly hear. This will prevent them from missing important information about your company and how you can serve them. In addition, they will hear all your safety protocol details and will not miss key facts about production methods in your facility. What’s more, you want them to hear every word you have to say about your dedicated staff which will instill a sense of credibility and trust in a prospective customer. Of all the uses of a tour guide communication system, this probably will remain your most important. You also can use your communication equipment to provide trade show demonstrations to explain who your company is, what you do, what kinds of products you make, and what types of markets you serve.
  2. Training new and veteran employees – The right one-way or two-way system will allow you to seamlessly interact with your trainees. You can train multiple employees on how to use equipment, where to find supplies, and who to contact for help. Your tour guide system will make it easier for you to conduct advanced training sessions, too. For instance, you perhaps have a shipping and receiving system upgrade they need to learn about. Otherwise, you maybe want to train them to run a machine or conduct a process for the first time. No matter what training you give them, you want them to hear you, in any noise level. In addition, it helps if they can ask questions in noisy environments without hem having to keep repeating the questions and you the answers. These systems allow it all.
  3. Orientation for new hires – Using a tour guide communication system will ensure complete comprehension and understanding during new hire orientations and training sessions. You can use it for initial walkthroughs to show an employee all the important places such as their work area, safety station or break room. They will hear all your instructions, and you can encourage them to ask questions on the factory floor. You can use a combination of headsets, microphones, transmitters, and receivers to cover all important points pertaining to new employees.
  4. Daily walkthroughs by plant management – You can communicate among one another to provide information for safety, quality assurance and maintenance reports. It allows you an effective way to measure results by communicating with key personnel and offers you an efficient way to share information. For instance, you can quickly tell the appropriate staff about the need for machine maintenance. Your one-way or two-way system also expedites the processing of potential safety risk alerts. In addition, this equipment enables you to communicate with your team from anywhere in your facility, without walking across the plant. You can also monitor site security using r two-way wireless equipment on one of the many available channels.
  5. Translation systems for multi-lingual guest visits – Perhaps you have representatives or employees in various locations that speak different languages. You also maybe hire workers who understand one language better than another. Translation systems enable your translators to clearly communicate the message and your guests or staff will understand all the content without any frustration. It takes the hard work out of conducting international training sessions, corporate meetings, sales demonstrations, and more.

Attributes of a High-Performing Tour Guide System

The right equipment will allow you to speak and listen up to a distance of 150 feet. It also will allow you to communicate on a channel dedicated only for your group. With 15-17 channels accessed by your tour systems, this prevents cross-talk with other groups touring at the same time.

The tour guide systems that perform the best also accommodate for your group size. You can operate them with anywhere from a few people to larger groups. In addition, the best systems will produce the guides’ clear message without either you or your tour participants having to shout. Straining the ears to hear speech or audio also will not be necessary, unlike using poor systems or no system at all.

High-performing tour guide systems also reduce distracting hums, vibrations or other noises from surrounding machines and background conversations. In addition, they usually have a mute button for increased control over sound generated through the headsets when privacy is needed.

Keys to Making Tour Communication Systems Work for You

Now that you know the top five uses for a tour guide system, you need to know the keys to making this form of communication work for you. First, you will want to outline the purpose of the tour you plan to have. Then, you must decide whom to invite and how many people will attend. In the process of preparing for your tour session, you will need to plan for the maximum number of people you intend to host.

Testing will also provide you the chance to decide if a system will work for you. You can usually accomplish this using our free demo kit. When evaluating your equipment’s performance, you must consider how it would sound with varying numbers of people.

Trying out equipment before having a live tour will also give you practice that builds your confidence. With this in mind, you will feel more prepared on tour day if you know how to use the buttons and controls. In addition, you will become accustomed to how you sound in the headsets and at what volume level you should have your equipment and what volume level you need to speak. Having your listeners hear you will also reassure you how clear the sound is.

So give us a call today to ensure your message is heard loud and clear!

Back to Blog


CLOSE