Nestle Case Study

Product: MT-200 HIGH-NOISE TWO-WAY BEHIND-HEAD HEADSET

Nestle has multiple product line manufacturing facilities in North America. Plant-Tours.com services dozens of them, ranging from ice cream, water, pizza, prepared foods to animal feed, nutrition, and baby food products. One example of the many Nestle plants Plant-Tours.com handles is Anderson’s operation, IN, that produces Boost, Coffee-Mate, Nesquik, Carnation, and Ensure consumer products.

The Business Systems Manager at Nestle contacted the Tour and Training Consultant at Plant-Tours.com in need of an interactive tour guide system for executive and other VIP visits to the factory. They owned another system that had proven to be too fragile for their requirements and was interested in a new option that would allow all participants to converse and ask questions during the walk-through of this large operation. A free Demo Kit, including all options for any noise and comfort level desired, was sent to the customer for careful review and testing purposes. After the staff took the time they needed to evaluate the tour guide system products, they decided to order the Meeting/Training Two Way System, including the MT-200 high noise, behind-the-head headset for their visitors and staff. mt-200 headset

The patented MT-200 features high noise reduction with a slim profile and lightweight comfort for lengthy tours. Adjustable for any user, the MT-200 includes wipeable soft padded earpads for easy cleaning between uses with Plant-Tours.com’s exclusive Sanitation Station, which is included in every training and tour guide system order. Plant-Tours.com developed, designed, and invented this exclusive headset with feedback from many of our customers. They consistently told us that they could not find a lightweight, comfortable, and aesthetically appealing headset for their VIP guests. After receiving the MT-200s, the large, unattractive, and clunky, one-size-fits-all models offered by other vendors were no longer considered for Nestle. The MT-200 is ideal and “checks all the boxes” for customers and allows them to be comfortable, even on multi-hour production floor tours and meetings.’

Other Nestle facilities learned of the system through visits to the Anderson plant. They purchased their own sets for multiple applications such as daily Gemba walks, new hire training, and staff communication throughout large and multiple building manufacturing campuses.

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Shaw

The units we purchased are working great. We have just completed a system implementation at our Plant. We used them extensively during that two week period. While I was onsite I noticed that the Plant had also purchased several Plant-Tours.com radios/headsets and they were using them regularly. Thanks for working with us to deliver solutions that work across multiple locations in our company.

Prairie Farms

Very helpful in assisting us with our headset rental needs. From start to finish Plant-Tours made this a great experience.

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westrock

The headsets and Tour Guide sets worked great. The Tours were a big hit.

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conestoga

The Plant-Tours team could not have been more helpful, from explaining product availability to demonstrating its use in our plant.

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Autodesk

A huge thank you again for all your help in getting our first order together in a rush for a big event this past week. Working with Plant Tours was phenomenal! Your passionate and knowledgeable service, immediate and thorough responses, and attention to detail made for a superb first-time ordering experience. I can’t thank you enough for your help and support. READ MORE

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Siemens

On behalf of Siemens Corporate Communications, I would like express my sincere appreciation for the efforts of Darryl, Luke and the entire Plant-Tours staff. Darryl helped us coordinate all the logistical aspects our Partner Summit Interactive Event from the sales process to the successful execution of serving our 250+ participants.

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Prompt

Very prompt delivery, fantastic job of being pro-active especially with the potential for weather issues. Never a disappointment dealing with Plant Tours.

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Lenox

Plant-Tours is a great company to deal with. Professional folks with Professional equipment.

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Caterpiller

We regularly rely on Plant-Tours.com and each experience is trouble free. The service is consistently great.

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Medifast

Great job to you and team. The execution was flawless. Everyone loved the convenience of having the headsets.

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