Most industries hold guided tours of their plants. After all, you don’t want visitors wandering unattended! Not only are there potential safety issues, a personally guided tour can also address any questions the visitors might have.
In some cases, the environment is quiet, and small tours can function without enhanced means of communication. However, most instances would benefit from using a headset tour guide system for getting your message across to attendees. As the size of the tour increases, so does the possibility of miscommunication. Of course, sound levels play a huge role in determining if a tour needs enhanced communication for a successful outcome.