Amazon Fulfillment Centers
Plant-Tours.com, one of the largest audio tour and training providers in the world, has serviced more Amazon Fulfillment Centers than any other company. Through this partnership, Plant-Tours.com has furnished the exclusive Premier System as well as the Meeting/Training two-way system meeting Amazon’s needs for over 10 years. Amazon has large sort, robotic and fulfillment centers all across North America. As they have continued to rapidly grow, Amazon has relied on Plant-Tours.com for their in-house new hire training systems.
The primary purpose for Plant-Tours.com systems in their facilities is to onboard new hires and train employees in their extensive sites.
The systems allow Amazon to train groups of staff continuously in large fulfillment centers. Each of the Learning Coordinators and Learning Managers can easily hear all questions new associates ask via the exclusive Combo Microphone and All-In-One Guide Headsets, which are offered through Plant-Tours.com proprietary Premier One-Way Tour/Training System. The Amazon staff emphasized that their tour guide systems had to be robust and durable in order to perform during the many staff training sessions conducted on a daily basis. Plant-Tours.com was able to develop solutions combining a selection of industrial proprietary products that exceeded their requirements. The fulfillment facilities are not particularly high noise areas since they are not manufacturing products, but are very large and typically include conveyor, truck, forklift, and HVAC in their work areas, so the distance between participants and ambient noise are the challenges for coordinators and their trainees.
The PT-350 headset was best suited and chosen for Amazon’s Fulfillment Centers. This exclusive headset is lightweight, rests over the users’ ears, is very comfortable, lightweight, and of course, is cleanable and wipeable with patented Sanitation Stations that are included with every order. It is crucial to Amazon that they follow the best health and safety standards in each of their operations, so every element of the tour guide solution equipment is always clean, sanitized and ready to use. The Sanitation Stations make it quick and easy for the Learning Coordinators and Managers to conduct multiple daily sessions so they can on-board new hires quickly and efficiently. Plant-Tours.com Tour and Training Consultants have visited and spent valuable time at many Amazon sites to meet with employees to continually learn more about their needs and how to address their requirements due to the company’s rapid growth. Amazon management has shared their success stories relating their positive experiences with Plant-Tours.com technology and industry-leading service.