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About Us

PlantTours consists of a dedicated team with a focus on serving our customers and providing the most efficient systems to improve your communication needs. Being in business for over 20 years, our focus has always been on you, the manufacturing, industrial, and institutional customer. We’ve always delivered the most reliable, easy-to-use, highest-quality tour guide products and services… anywhere in the world.
We listen to our customers – we continually design, develop, and provide quality products to guarantee memorable, user-friendly, hassle-free tour experiences.

Rick Farrell, founder and owner of PlantTours, started the company in the early 2000s after venturing away from the hospitality industry to enter the racing business. During this time, he saw firsthand the impact of people not properly being able to hear and communicate in large and noisy environments. He thought, “There’s got to be a better way” – ultimately leading him to PlantTours. After taking the same factors from the racing industry, he applied them to a much larger industry: manufacturing. There was a massive gap in proper communication in the workplace; factories, facilities, and plants had their employees working in large, loud, and often overwhelming environments, unable to communicate properly. His goal was to provide radios and headsets that could be used to serve large numbers of people, while also providing better safety.

Fast forward to today, 20+ years later, PlantTours provides our products to countless underserved markets, with simple and affordable solutions for an age-old problem.

  • Manufacturing operations
  • Warehouses and distribution centers
  • Construction sites
  • Trade shows
  • Corporate meeting sites
  • College campuses
  • Museums
  • Marketing and Event Planning Agencies
  • And much more!

PlantTours is the nation’s leading brand for communication equipment. We strive to serve others by providing the most efficient one-way and two-way communication systems in large and loud environments to allow you to Speak Your Message… Loud and Clear!®  

CORE VALUES

  • Deliver proactive, friendly, and exceptional customer service.
  • Continually grow sales to be the biggest and best.
  • Celebrate wins and achievements.
  • Invest to promote employee success.
  • Be efficient by eliminating waste.

 

We cover all the bases, from headsets and radios to equipment maintenance. We offer both purchase and rental solutions, in stock and ready to ship today! Our products are shipped locally from Charlotte, North Carolina. Our process is seamless: try our Free Demo Kit to test our products in your own environment, speak with one of our Expert Tour and Training Consultants to place your order, receive your tracking number and wait for your delivery! You can count on our team to guide you every step of the way. 

Our team of Expert Tour and Training Consultants take a collaborative approach to work with you and identify your needs. We communicate effectively to help you navigate and explore our solutions while eliminating the stress. We are here to deliver you with perfect audio equipment, whenever need it and wherever you need it. 

The future of the technology world is ever-changing and advancing. We are committed to drive your success in every way possible.

Who we are

PlantTours consists of a dedicated team with a focus on serving our customers and providing the most efficient systems to improve your communication needs. Being in business for over 20 years, our focus has always been on you, the manufacturing, industrial, and institutional customer. We’ve always delivered the most reliable, easy-to-use, highest-quality tour guide products and services… anywhere in the world.
We listen to our customers – we continually design, develop, and provide quality products to guarantee memorable, user-friendly, hassle-free tour experiences.

How it started

Rick Farrell, founder and owner of PlantTours, started the company in the early 2000s after venturing away from the hospitality industry to enter the racing business. During this time, he saw firsthand the impact of people not properly being able to hear and communicate in large and noisy environments. He thought, “There’s got to be a better way” – ultimately leading him to PlantTours. After taking the same factors from the racing industry, he applied them to a much larger industry: manufacturing. There was a massive gap in proper communication in the workplace; factories, facilities, and plants had their employees working in large, loud, and often overwhelming environments, unable to communicate properly. His goal was to provide radios and headsets that could be used to serve large numbers of people, while also providing better safety.

Fast forward to today, 20+ years later, PlantTours provides our products to countless underserved markets, with simple and affordable solutions for an age-old problem.

Who we serve
  • Manufacturing operations
  • Warehouses and distribution centers
  • Construction sites
  • Trade shows
  • Corporate meeting sites
  • College campuses
  • Museums
  • Marketing and Event Planning Agencies
  • And much more!
Our mission/core values

PlantTours is the nation’s leading brand for communication equipment. We strive to serve others by providing the most efficient one-way and two-way communication systems in large and loud environments to allow you to Speak Your Message… Loud and Clear!®  

CORE VALUES

  • Deliver proactive, friendly, and exceptional customer service.
  • Continually grow sales to be the biggest and best.
  • Celebrate wins and achievements.
  • Invest to promote employee success.
  • Be efficient by eliminating waste.

 

What we do

We cover all the bases, from headsets and radios to equipment maintenance. We offer both purchase and rental solutions, in stock and ready to ship today! Our products are shipped locally from Charlotte, North Carolina. Our process is seamless: try our Free Demo Kit to test our products in your own environment, speak with one of our Expert Tour and Training Consultants to place your order, receive your tracking number and wait for your delivery! You can count on our team to guide you every step of the way. 

How we do it

Our team of Expert Tour and Training Consultants take a collaborative approach to work with you and identify your needs. We communicate effectively to help you navigate and explore our solutions while eliminating the stress. We are here to deliver you with perfect audio equipment, whenever need it and wherever you need it. 

Where we’re going

The future of the technology world is ever-changing and advancing. We are committed to drive your success in every way possible.

Need help deciding? Interested in having Plant Tours contact you or looking for a free Demo Kit to evaluate in your facility?

Why Choose Plant-Tours.com? See what our
customers have to say about us!

Shaw

The units we purchased are working great. We have just completed a system implementation at our Plant. We used them extensively during that two week period. While I was onsite I noticed that the Plant had also purchased several Plant-Tours.com radios/headsets and they were using them regularly. Thanks for working with us to deliver solutions that work across multiple locations in our company.

Prairie Farms

Very helpful in assisting us with our headset rental needs. From start to finish Plant-Tours made this a great experience.

westrock logo

westrock

The headsets and Tour Guide sets worked great. The Tours were a big hit.

conestoga wood specialities logo

conestoga

The Plant-Tours team could not have been more helpful, from explaining product availability to demonstrating its use in our plant.

autodesk logo

Autodesk

A huge thank you again for all your help in getting our first order together in a rush for a big event this past week. Working with Plant Tours was phenomenal! Your passionate and knowledgeable service, immediate and thorough responses, and attention to detail made for a superb first-time ordering experience. I can’t thank you enough for your help and support. READ MORE

siemens logo

Siemens

On behalf of Siemens Corporate Communications, I would like express my sincere appreciation for the efforts of Darryl, Luke and the entire Plant-Tours staff. Darryl helped us coordinate all the logistical aspects our Partner Summit Interactive Event from the sales process to the successful execution of serving our 250+ participants.

lund logo

Prompt

Very prompt delivery, fantastic job of being pro-active especially with the potential for weather issues. Never a disappointment dealing with Plant Tours.

lennox logo

Lenox

Plant-Tours is a great company to deal with. Professional folks with Professional equipment.

caterpillar logo

Caterpiller

We regularly rely on Plant-Tours.com and each experience is trouble free. The service is consistently great.

medifast logo

Medifast

Great job to you and team. The execution was flawless. Everyone loved the convenience of having the headsets.

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