Customer Service

Our industry-leading service team is here to help.

Speak with an expert

How can our team help?

We’re here to assist you with all of your needs. No matter what type of business you have, we have a solution for you. Fill out the form below to be connected with a Tour & Training Consultant who can discuss your specific communication requirements.

We guarantee a response within 1 hour or sooner.

800-609-9521

[email protected]

6201 Fairview Road Suite 320
Charlotte, NC 28210

Contact us today:

Unmatched nationwide customer service

For many, choosing the best equipment or tour guide headphones can be frustrating. Don’t worry. Our experienced, nationwide Service and Support Team is trained to help you choose the best equipment package to purchase.

When you call for your free consultation, our expert Tour and Training Consultants will discuss all aspects of your tour needs with you — application, purpose, expected attendance and more. Additionally, you’ll receive a Free Demo Kit of all the recommended products. You’ll be able to test out the equipment in your facility before you buy. This ensures that you make the correct purchase.

But, it doesn’t end there. After you test the Demo Kit, we’ll follow up with you to answer any additional questions that you may have. We want you to be fully comfortable with your options.

We’re not satisfied until you’re satisfied.

Thousands of customers benefit from Plant-Tours.com products

“We regularly rely on Plant-Tours.com and each experience is trouble free. The service is consistently great.”

“Plant Tours provided excellent service and support for our event. They made this part of the event stress-free for us, which is what we were looking to achieve. Our guests were able to hear the presenters clearly and the headsets eliminated the distractions.”

“We love our Plant-Tours audio system so much we would like to buy another one!"

“I just wanted to let you know that the equipment worked great! The VIP tour was a huge success. The bosses would like me to get a quote for purchasing units for both of our plants.”

“Thank you very much for the assistance. PlantTours has done a fantastic job taking care of us from our first rental earlier this year to the purchase last week.”

"Thank you so much for being so easy to work with for our decision. The Demo Kit really made it easy to decide what we needed for our business!"

“Your Service Manager was very professional and knowledgeable of his product and service. We were very pleased with his service and flexibility with our company needs. Due to his outstanding service your product we will definitely use your company again.”

“Thanks to you and the team at PlantTours. This was truly a team effort and a very easy process for me. Cannot get over the speed of how fast every step was completed. The commitment to customer satisfaction was clearly evident in everyone I communicated with.”

“Excellent, efficient, and timely service! Thank you!”

"Very prompt delivery, fantastic job of being proactive especially with the potential for weather issues. Never a disappointment dealing with Plant-Tours."