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Customer Service

Speak with an expert from Plant-tours.com

We’re here to help. No matter what type of business you have, we have a solution for you. Fill out the form below to be connected with a Tour & Training Consultant who can discuss your specific communication needs.

We guarantee a response within 1 hour or sooner.

Address
3400 International Airport Drive
Suite 900
Charlotte, NC 28208
800-609-9521

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Unmatched customer service

For many, choosing the best equipment or tour guide headphones can be frustrating. Don’t worry. Our experienced, nationwide Service and Support Team is trained to help you choose the best equipment package to purchase.

When you call for your free consultation, our trained Team will discuss all aspects of your tour needs with you — application, purpose, expected attendance and more. Additionally, you’ll receive a free Demo Kit of all the recommended products. You’ll be able to test out the equipment in your facility before you buy. This ensures that you make the correct purchase.

But, it doesn’t end there. After you test the Demo Kit, we’ll follow-up with you to answer any additional questions or concerns. We want you to be fully comfortable with the equipment before you cut that purchase order.

We’re not satisfied until you’re satisfied.

Rental customers get OUR
VIP treatment

If you rent our equipment for larger groups , we provide what nobody else does. On the day of your event, our professional, uniformed Service Reps come to your facility to set up, re-check and distribute your equipment to each of your visitors. We train your tour staff and accompany your groups on the tour to ensure a smooth, problem-free event.

Our only mission is to help make your event successful with:

  • no tour worries
  • no tech hassles, and
  • no equipment glitches.

You have enough on your plate … leave the tour communication details to Plant-Tours.com. You want your guests to hear your message loud and clear!

That’s what we do … better than anyone else.

Call us today at – 800-609-9521

Why Choose Plant-Tours.com? See what our
customers have to say about us!

Shaw

The units we purchased are working great. We have just completed a system implementation at our Plant. We used them extensively during that two week period. While I was onsite I noticed that the Plant had also purchased several Plant-Tours.com radios/headsets and they were using them regularly. Thanks for working with us to deliver solutions that work across multiple locations in our company.

Prairie Farms

Very helpful in assisting us with our headset rental needs. From start to finish Plant-Tours made this a great experience.

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westrock

The headsets and Tour Guide sets worked great. The Tours were a big hit.

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conestoga

The Plant-Tours team could not have been more helpful, from explaining product availability to demonstrating its use in our plant.

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Autodesk

A huge thank you again for all your help in getting our first order together in a rush for a big event this past week. Working with Plant Tours was phenomenal! Your passionate and knowledgeable service, immediate and thorough responses, and attention to detail made for a superb first-time ordering experience. I can’t thank you enough for your help and support. READ MORE

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Siemens

On behalf of Siemens Corporate Communications, I would like express my sincere appreciation for the efforts of Darryl, Luke and the entire Plant-Tours staff. Darryl helped us coordinate all the logistical aspects our Partner Summit Interactive Event from the sales process to the successful execution of serving our 250+ participants.

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Prompt

Very prompt delivery, fantastic job of being pro-active especially with the potential for weather issues. Never a disappointment dealing with Plant Tours.

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Lenox

Plant-Tours is a great company to deal with. Professional folks with Professional equipment.

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Caterpiller

We regularly rely on Plant-Tours.com and each experience is trouble free. The service is consistently great.

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Medifast

Great job to you and team. The execution was flawless. Everyone loved the convenience of having the headsets.