Purchase Options / FAQs
OUR CONSULTATION / SYSTEM PURCHASE PACKAGE IS IDEAL FOR PLANTS WHICH:
- Conduct more than 3 tours of any type per year
- Have dedicated guides and staff to manage logistical elements of tours
- Integrate tours as a regular operational component
- Must be able to react quickly to “pop-up” tours for executives, customers, etc.
- Desire to maximize value by making an investment in their own equipment
CHOOSE TO BUY
Do you need clear, reliable communications technology for regularly scheduled plant tours or “pop-up” visits from company executives, customers and other important guests?
Plant-Tours.com can provide the perfect solution if you offer tours throughout the year, employ staff members to manage your tours and audio technology, or simply wish to purchase your own equipment so you’re ready to give tours at a moment’s notice.
Tell us what you need, and we’ll be happy to help you purchase just the right equipment. We would be happy to send you a free Demo Kit so you can try out our high-quality tour technology and choose the equipment that works best for you. Just ask.
Purchase a Plant-Tours.com tour equipment package, and we’ll provide the personal support you need to help set up, operate and fine-tune your new tour equipment so all your tours run smoothly. We can also advise your tour guides and other plant personnel on important tour tips and how to service and maintain your equipment and refine their message and delivery to make sure your tours leave a lasting impact with your guests.
PlantTours are our only business. This is all we do. We are the best.
Q: We average one tour a month – why buy a system?
A: The overall objectives of a plant tour are clear communication and professional presentation. A Plant-Tours.com system delivers top quality sound, a hassle-free experience for VIPs and a positive impression of your facility.
Q: How many people can be in each tour group and hear the guide?
A: You are only limited by the physical space available to you in your facility. There is no limit to the number of people that can listen to your guide.
Q: How many groups can I tour at one time?
A: Up to 17 groups can tour in the same area at the same time with a full and clear signal and without any channel/frequency conflict.
Q: What is the range of signal between the guide and the guests?
A: Approximately 150 feet, depending on structure between guide and visitor. In some cases, signals can reach as far as 300+ feet. A good rule of thumb is to have a maximum of 30-40 people per group.
Q: Do you offer a warranty on your equipment?
A: We offer a 5 year Limited warranty on the core products (receivers and transmitters). This means that we will replace or repair the product for 5 years from date of purchase unless it has been misused, neglected or abused. We provide this assurance because of the confidence we have in the system.
Q: What is the advantage of Plant-Tours.com?
A: You simply cannot get any of these products anywhere else in the world. Plant-Tours.com is the global expert in tour audio planning and logistics of manufacturing and industrial facilities and specializes in providing optimal service experiences for our customers’ groups. We are group hospitality experts with over 35 years’ experience in providing white glove service to VIP guests . We realize that you have unique needs and cannot be lumped into a “one size fits all” category with other tour systems. We also don’t sell thousands of products – we specialize in our own patented Plant-Tours.com systems equipment for manufacturing facilities. We design and invent all of our products exclusively for our manufacturing customer requirements. This singular focus, plus the expertise we offer by travelling to plants across North America weekly, allows us to quickly and professionally furnish our clients with the equipment and tour service that benefits their company, its visitors, guides and staff.
Q: What else should I know about your equipment?
A: We designed the receivers, transmitters, wireless microphones, charging cases, headsets and headphones we offer based upon our expertise in all manufacturing environments. We are completely familiar with all types of tour formats planned by our customers which give us a total focus on your staff, visitors and guests on tour day. We provide comprehensive service, support, and a Full Service Rental Program to accommodate small and large special plant events. We also handle the service of your equipment personally – we do not send our clients off to third party service depots if they have problems. We will take care of your needs personally, efficiently, and will provide immediate solutions.
Q: I know I need a solution for our tour problems because our guests can’t hear, our guides are tired of shouting, and the tours are a frustrating waste of time. How can we test the system to see if it will work?
A: We will be happy to forward a free Demo Kit including samples of all the products available for you to evaluate and test in your facility. You can take all the time you’d like to try the various options to find the ideal combination for the tours in your plant. Our job is to provide the best suggestions and solutions based on your specific needs. Take advantage of our experience and expertise to make sure that you get the best system for your tours.
Q: How quickly can I get a Demo Kit?
A: We will send a Demo Kit to your attention the day we speak with you.
Q: If I decide to place an order for a Plant-Tours.com System, when can you ship?
A: We stock everything we sell in our warehouse. Once ordered, we will immediately prepare, assemble the components, pre-set, pre-program, and pre-charge the equipment and ship the system to your attention. Your Plant-Tours.com System will arrive at your facility ready for immediate use. You will not have to spend hours or days putting the system together-we do it all for you.
You guys made everything very easy! Thanks so much! We'll be in touch again about upcoming events as they develop.
The Plant-Tours team could not have been more helpful, from explaining product availability to demonstrating its use in our plant.
The headsets and Tour Guide sets worked great. The Tours were a big hit.
Great job to you and team. The execution was flawless. Everyone loved the convenience of having the headsets.
We regularly rely on Plant-Tours.com and each experience is trouble free. The service is consistently great.
I wanted to thank you for your awesome customer service! Your team did everything right and the products were easy to set up and use. The support staff in the decision-making process was outstanding. Your company displays customer service at its best!
We have several occasions that required rental units above those that we had previously purchased. Plant Tours has always moved quickly to meet our needs, oftentimes with short notice. Product has always arrived on time and in immediate operational condition.
We used Plant-Tours for our conference and are more than satisfied with their excellent service!
THANK YOU for your amazing service & the gift of having your Service Representative be here to make our event run very smoothly. He was a pleasure to work with as he was sharp, professional, organized, well mannered & extremely knowledgeable & so good to all of our people. He represented you very well!
Thank you for the ease of working with your company. We know who to call when we need this type of help.
My only suggestion would be to have a stack of your company business cards or brochures for people to pick up at the event.
Please feel free to use me as a reference for any of your potential clients.
It was a pleasure working with you and the team! Your company is organized, professional and don’t overcomplicate things, which probably explains why you are the go to vendor.