Amazon Fulfillment Centers Case Study

Product: PT-350 MODERATE NOISE HEADPHONE

Plant-Tours.com, one of the largest audio tour and training providers in the world, has serviced more Amazon Fulfillment Centers than any other company. Through this partnership, Plant-Tours.com has furnished the exclusive Premier System as well as the Meeting/Training two-way system meeting Amazon’s needs for over 10 years. Amazon has large sort, robotic and fulfillment centers all across North America. As they have continued to rapidly grow, Amazon has relied on Plant-Tours.com for their in-house new hire training systems.

The primary purpose for Plant-Tours.com systems in their facilities is to onboard new hires and train employees in their extensive sites.

The systems allow Amazon to train groups of staff continuously in large fulfillment centers. Each of the Learning Coordinators and Learning Managers can easily hear all questions new associates ask via the exclusive Combo Microphone and All-In-One Guide Headsets, which are offered through Plant-Tours.com proprietary Premier One-Way Tour/Training System. The Amazon staff emphasized that their tour guide systems had to be robust and durable in order to perform during the many staff training sessions conducted on a daily basis. Plant-Tours.com was able to develop solutions combining a selection of industrial proprietary products that exceeded their requirements. The fulfillment facilities are not particularly high noise areas since they are not manufacturing products, but are very large and typically include conveyor, truck, forklift, and HVAC in their work areas, so the distance between participants and ambient noise are the challenges for coordinators and their trainees.

The PT-350 headset was best suited and chosen for Amazon’s Fulfillment Centers. This exclusive headset is lightweight, rests over the users’ ears, is very comfortable, lightweight, and of course, is cleanable and wipeable with patented Sanitation Stations that are included with every order. It is crucial to Amazon that they follow the best health and safety standards in each of their operations, so every element of the tour guide solution equipment is always clean, sanitized and ready to use. The Sanitation Stations make it quick and easy for the Learning Coordinators and Managers to conduct multiple daily sessions so they can on-board new hires quickly and efficiently. Plant-Tours.com Tour and Training Consultants have visited and spent valuable time at many Amazon sites to meet with employees to continually learn more about their needs and how to address their requirements due to the company’s rapid growth. Amazon management has shared their success stories relating their positive experiences with Plant-Tours.com technology and industry-leading service.

Updated:

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Shaw

The units we purchased are working great. We have just completed a system implementation at our Plant. We used them extensively during that two week period. While I was onsite I noticed that the Plant had also purchased several Plant-Tours.com radios/headsets and they were using them regularly. Thanks for working with us to deliver solutions that work across multiple locations in our company.

Prairie Farms

Very helpful in assisting us with our headset rental needs. From start to finish Plant-Tours made this a great experience.

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westrock

The headsets and Tour Guide sets worked great. The Tours were a big hit.

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conestoga

The Plant-Tours team could not have been more helpful, from explaining product availability to demonstrating its use in our plant.

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Autodesk

A huge thank you again for all your help in getting our first order together in a rush for a big event this past week. Working with Plant Tours was phenomenal! Your passionate and knowledgeable service, immediate and thorough responses, and attention to detail made for a superb first-time ordering experience. I can’t thank you enough for your help and support. READ MORE

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Siemens

On behalf of Siemens Corporate Communications, I would like express my sincere appreciation for the efforts of Darryl, Luke and the entire Plant-Tours staff. Darryl helped us coordinate all the logistical aspects our Partner Summit Interactive Event from the sales process to the successful execution of serving our 250+ participants. READ MORE

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Prompt

Very prompt delivery, fantastic job of being pro-active especially with the potential for weather issues. Never a disappointment dealing with Plant Tours.

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Lenox

Plant-Tours is a great company to deal with. Professional folks with Professional equipment.

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Caterpiller

We regularly rely on Plant-Tours.com and each experience is trouble free. The service is consistently great.

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Medifast

Great job to you and team. The execution was flawless. Everyone loved the convenience of having the headsets.

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