Case Study: Improving Communication in Pepsico

How a Tour Guide System Enhanced Communication In Pepsico Facilities

Plant-Tours.com developed the PT-5370 for higher noise environments without a hard-hat requirement. This patented tour guide/leader headset proved to be the ideal tool for Pepsico. The Senior Logistics Director contacted Plant-Tours.com for a solution to service the needs of VIP visitors touring their Tolleson, Arizona bottling and distribution facility.

WHAT WAS THE PROBLEM?

Since their typical format includes multiple speakers throughout the tours, Pepsico found the Combo Mic option handy to allow presenters to speak to the group at tour stops and, in addition, is a great tool to facilitate Q&A with the guests to ensure that they get all the information immediately. This means that no visitor must wait until the end of the tour to receive critical information.

WHAT WAS THE SOLUTION

The PT-5370 is an extremely comfortable headset for all guides and features an adjustable padded headband and soft vinyl earpads for the ultimate in comfort and quick and easy sanitation with Plant-Tours.com’s exclusive Sanitation Station. Designed specifically for noise levels in the 60-90 Db range, the PT-5370 is a favorite with customers around the world. It features all-in-one patented headphones, which allow the user to hear their own voice to speak in a normal tone throughout the tour, no matter how noisy the area. The tour guides do not have to wear separate headphones on top of their microphone, creating a clutter-free experience with just the PT-5100 Transmitter on their belt or pocket.

What was the result

Pepsico was especially pleased that, given the urgency of their need, Plant-Tours.com stocks every product offered on-site and the tour guide systems are prepared, packed, and shipped immediately for fast delivery. Since the system they purchased is so simple and user-friendly, they were able to immediately put their tour headsets to work to convey their image and inform their VIP guests.

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