Every plant tour is a little different from the last. Sometimes you’ll receive a question you never considered, and it leaves you trying to pinpoint the best way to answer it. Other times there might be something happening within the plant, and you need to adjust the tour accordingly. Staying on your toes is all part of the tour. However, there are other times when a curveball might come your way with nothing to do with the plant. Often, individuals who are not native speakers and understand very little of the language may come in for a tour. Whether they are investors or simply individuals who are interested in what you do and how you do it, you’ll want to provide them with the same quality tour as everyone else.
But how do you do that? With the help of a tour guide translation system, you can keep everyone informed, even if you don’t speak your guest’s language. Here at Plant-Tours, we want to make sure you’re always able to give the best tour possible, which is why we also provide a tour guide translation system.
How A Tour GUIDE Translation System Works
There are two basic translation systems. Although you can always tweak the configuration to fit better the needs of your business and the specific tour you’re giving, the two main methods of a tour guide translation system should work for you and your tour.
The first option is when the translator travels with you for the tour. As you walk and give the tour the translator will speak into a microphone or headpiece. The microphone is not amplified for the rest of the group. Instead, those who need the translation will wear headphones, and the translation will then be spoken to them over the headphones. This way, they can hear what you’re saying and follow the cadence of when you talk, all while having the translation played over it thanks to the headphones.
If they need to ask questions, they can voice these to the translator, asking you the question. It’s a simple approach that makes translating what you’re saying super easy.
A variable of this is when everyone in the group needs to wear headphones due to the noise going on in the plant. If everyone in the tour is wearing a headphone for the tour, you’ll need to tweak the audio configuration. With this, the tour guide will be able to hear what you say, and then they will take what they hear and translate it for those who do not speak the language you’re giving the tour in. However you decide to use the equipment, when the translator is traveling with the tour this is the best option for you.
However, you may give larger tours. You may also come to expect any number of people who speak different languages coming for the tour. When this is the case, you might want to have the translators off-site or in an office somewhere (if you are showing a tour on the production floor, the translator can be located above in one of the elevated offices.
With these kinds of tours, the translators will listen in on tour through headsets and translate what you say into a microphone. This will then send the audio information to anyone taking part in the tour and need for translation. This kind of setup is especially beneficial when you have large numbers of people taking part in the tour, when the tour is not an interactive back and forth between guests and you, or if you need to have the tour translated into multiple languages simultaneously.
The beauty with this particular setup is you can have multiple translators listening in and giving a translation for guests all at the same time. It also doesn’t bog down the tour with more people into an already cramped space.
Let Us Help With Your Tour Guide Equipment
Ultimately, it all comes down to what best fits your particular needs as a tour guide. Do you need a simple system to use and allow a translator to walk around the plant with you, or would it be better if the translators were located in a different location during the tour? There are other logistics involved with giving a tour and having to provide a translation only adds to this. Thankfully that is why our team is here to help you with your tour guide equipment. No matter the tour or the languages needing translating, we’ll help you pinpoint the right translation system equipment.
Upgrade Your Tour Guide Audio Equipment Today
As your business grows, so too will the interest in it. With increasing interest, more people will want to visit and take in what it is you do. Whether they are fans or investors, giving them a quality tour is essential. There will be times where someone who does not speak English (or at the very least struggles with communicating in English) arrives for the tour. You don’t want to turn them away, and you don’t want to force them through a tour that will leave them without answers and loads of questions because they were unable to understand what you said.
With our systems here at Plant-Tours, you’ll never have to worry about this issue. Our translation systems are state of the art and, best of all, easy to use. So, if you’re interested in learning more about our translation systems and how it will keep you prepared, no matter what the next tour might throw in your direction, all you need to do is give us a call or send us an email. Our customer service specialists are ready to help you with your tour guide and translation system needs.